Guide: Valigara for jewelry retail stores

Valigara provides jewelry retailers with a robust backoffice helping them effectively manage daily operations, boost in-store sales, and explore additional sales channels. This allows local brick-and-mortar jewelry stores enjoy higher sales, better utilize their physical presence, and keep their store relevant in the omnichannel world. 

TABLE OF CONTENTS

• Product & Inventory Setup
  • Product data
  • Inventory control
  • Pricing
• 2. Retail Store Sales Workflow
  • In-store digital presence
  • In-store sales
  • Custom orders processing
  • Repair workflow and Jewelry services
• Customer management and growth
  • Client segmentation
  • Client engagement
• Expand with Additional Sales channels 
  • Omnichannel selling
  • Empower Distributors
• Suppliers, Purchasing & Consignment
  • Purchasing
  • Consignment / memo
  • Supplier performance
• Management Insights
  • Reporting
  • Store team control

Product & Inventory Setup

Product data

• Store your jewelry data effectively, using Jewelry attributes, Materials, stones, sizes, collections, Variations

• Organize product images and videos

Inventory control

• Manage your inventory, including multi-location stock

• Low-stock control, prediction, and automation

• Purchasing - automate your work with vendors 

Pricing

• Multiple price levels (Retail price, Wholesale price, Customer-specific price lists, Discounts)

• Metal-based price updates

2. Retail Store Sales Workflow

In-store digital presence

• Use VCatalogs as part of a sales process
  • Expand your offering with virtual (MTO) products
  • Display In-Store gallery on tablets
  • Create pricelists and datasheets for your team
  • Use multiple price levels for salespeople teers and currencies

In-store sales

• Create sales orders

• Issue invoices and documentation

• Manage order processing statuses

• Returns, Exchanges, Partial payments

Custom orders processing

• Record customer requirements - create custom item in the order

• Track design / production status

• External Jeweler Interface - Send work requests to external suppliers , and receive updates

Repair workflow and Jewelry services

• Print repair request documents

• Track repair status

• Issue shipping labels

• Create service products for Resizing, Engraving, Cleaning, Stone replacement

• Appraisal / certificate handling

Customer management and growth

Increase clients' lifetime value by re-engaging them at the right time, across various media. Establish a practice of following up with existing buyers, and improve service level using automations. 

Client segmentation

• Use CRM for handling customer profiles

• Add searchable custom fields to store Important dates and information  in clients' records
• Use purchase history for VIP / repeat customer segmentation
• Set Internal reminders for timed reachout

Client engagement

• Re-engage with clients using Automatic emails

• Create in-deal VCatalogs, specific for each opportunity (5-10 items, custom price)
• Send client-specific PDF catalogs via WhatsApp
• Allow clients to place the order on the website in his convenient time

Expand with Additional Sales channels 

Use online presence to boost your physical store. Bring traffic from online (website, social channels), and stay connected with existing clients using digital channels. Valigara fully automates channel-specific product data, Syncs prices and inventory, Centralizes orders from all channels.

Omnichannel selling

• VSite - start an online store in matter of days

• Upload products to an existing Shopify/Woocommerce/other eCommerce systems or marketplaces

• Feeds - send product data to social channels, Google, etc.

Empower Distributors

If your business uses resellers as a sales channel, help them sell better without increasing your on-hand inventory. 

• Customized, branded online product catalogs 
• Branded websites for leading resellers, to boost their online sale
• Standard Product Feeds for cooperation inquiries, and Reseller-specific for existing cooperation

Suppliers, Purchasing & Consignment

Purchasing

• Supplier records, Purchase orders, Incoming stock, Transfers, Financials

• Cost tracking - based on gold prices, supplier costs and currencies

• Reordering - Velocity report, Lead time, up to full automation of replenishment

Consignment / memo

• Manage Memo in and Memo out records

• Supplier-owned stock

Supplier performance

• Items received

• Items sold

• Stock value by supplier

• Profitability by supplier

Management Insights

Reporting

• Sales by product,  collection

• Best-selling items vs Slow-moving stock

• Inventory value and other reporting tools

Store team control

• User roles and permissions

• Activity tracking

• Data consistency between team members