Valigara allows managing communications with eBay buyers. Answer buyer questions directly in Valigara and see
all messages from multiple eBay accounts centralized in one place. To access them, go to:
- Channels -> eBay Messages
Reply to eBay messages
- Open a message
- Click view on eBay to see the listing on eBay
- Click view in Catalog to see the product in Valigara
- Type your reply
- Click Select file
to upload an attachment- Click
for multiple attachments
- Click
- Send Message
Search in messages
- Click Search Messages to expand options
- Select criteria to filter messages (f.i. specific buyer, time-frame or messages from relevant eBay account etc.)
Actions
Archive older or set multiple messages as read or unread:
- Select one or more messages
- Click Archive, Mark as read or Mark as Unread
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