Product video support on sales channels

Modified on Thu, 4 Jul at 5:49 PM

Product videos are an essential component of effective sales strategies. All major sales channels work to add support for displaying videos in the product page gallery. With that, it's important to be aware of specific requirements and limitations for uploading product videos into each channel.

Sales channels' video support:

Channel	Supported?	Format Requirements	Setup	Multiple videos	Comments
eBay	Yes	Max size: 150MB Max resolution: 1080p Format: MP4 For detailed information, read eBay article.	Providing Video title and description required. Enter the values on: Product page -> Commercial tab -> Video title / Video description fields	No	Once your video is uploaded on eBay, it will be reviewed and posted to your listing within 48 hours. Uploaded video will be placed in 2nd position in listing gallery
Amazon	No	-	-	No	It can be uploaded directly on Amazon.
Etsy	Yes	Max size: 100MB Resolution: 500px-1080px Duration: 3-15sec Aspect ratio: 2:1 or 1:2 For detailed information, read Etsy article.	Videos hosted by Valigara or external storage are supported. YouTube / Vimeo hosted videos aren't supported	No	Only one video is supported by Etsy.
Walmart	No	-	-	No	-
Shopify	Yes	Max size: 1GB Resolution: up to 4K Duration: up to 10min For detailed information, read Shopify article	Define video position on Shopify account settings => Commercial tab	Yes	YouTube, Vimeo videos are also supported by Shopify
WooCommerce	No	-	-	No	Video can be sent as URL to custom attribute
BigCommerce	No	-	-	No	Uploading product video support in our roadmap
Feeds	Yes	General Valigara Media format requirements	-	Yes	Feed can contain all videos unified in 1 field, or separate fields (up to 10)
vSite	Yes	General Valigara Media format requirements	-	Yes	All 360-supported video formats are also supported on vSite

While uploading a video into Valigara, make sure your video is in one of the Supported video types